If something here doesn't address what you're wondering about, write to us. We answer every message ourselves.
Sessions happen via secure video call. Once you book, you'll receive a private link by email along with a few simple suggestions for setting up a quiet, uninterrupted space. All you need is a stable internet connection and a private spot — no special apps to install.
Standard sessions are 50–60 minutes. The first call is a free 20-minute introduction so we can understand what brings you here and check if this feels like the right space for you — no commitment required.
Most clients begin with weekly sessions for the first few weeks, then move to fortnightly or monthly check-ins as things settle. There's no fixed schedule — we'll pace it together based on what feels supportive.
(Developer note: replace with actual pricing.) Session fees vary by format. Please write to us for current rates — we're happy to discuss sliding-scale options for students or those facing financial constraint.
Yes — entirely. Confidentiality is foundational here. Your sessions, notes, and any details shared remain strictly between us. The only exceptions are situations involving immediate risk to life, which we'd discuss openly should they ever arise.
That's completely normal. Reach out and tell us what's been on your mind — we'll suggest a starting point. Often, what someone arrives with isn't quite what we end up working on, and that's okay. The first session is a place to get oriented together.
Yes. Sessions are entirely online, so location isn't a barrier. We schedule across time zones — just let us know yours when you write in.
Life happens. We ask for at least 24 hours' notice for rescheduling so we can offer the slot to someone else if needed. There's no penalty for occasional changes — we just appreciate the heads-up.
Counselling and psychiatric care can complement each other beautifully, but they aren't the same. If you're already working with a psychiatrist or on medication, we can work alongside that. If at any point we sense you'd benefit from medical support, we'll say so honestly.
still wondering?
Ask us anything.
No question is too small or too uncertain. We're happy to talk things through before you decide.